Stay Safe, Stay Home

At Mizu Store, we are aware that in an unexpected circumstance, such as the one we are currently facing, we must act exceptionally. But no worry, we’re still online! All courier services are working as usual, due to lack of man power, there’s might have some delay for all orders.

The Malaysia Government has declared a movement restriction to prevent the spread of COVID-19 and it is crucial to follow their instructions. At Mizu Store, we will do everything within our power to ensure these guidelines are respected.

SHIPPING
We have adapted our procedures to maintain our current shipment windows and we are following current government sanitary recommendations through the application of minimum services and shifts at our warehouse. Only certain areas will be affected, including those that have been quarantined and have been placed under restricted access by the governments of each respective country. Due to the current global situation, preparation and shipment times may also be slightly affected.

NOTE: Deliveries for FEEDME™ Series will be delayed until further notice. We apologize for any inconvenience caused.

COMMUNICATIONS
We will keep our communication channels open and be available to reach on a regular basis through e-mail and social media profiles.
We will continue working to ensure that we give you the best service in the coming weeks and we will inform you of any updates.

And, remember, your responsibility is everyone’s responsibility. Stay Safe, Stay Home – www.mizuomizu.com