Legal

Terms of use

Please read these terms for a better shopping experience.

Welcome to the mizuomizu.com website terms and conditions. Please read through them carefully before placing your order. By using this website and/or placing an order, you agree to be bound by these terms and conditions.

Please also read our Privacy Policy regarding personal information provided by you.

01

Before placing an order, if you have any queries relating to these terms and conditions, please contact our Customer Services team.

02

We may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received. Once your order has been confirmed, we will not be able to make any such changes.

03

Prices are fixed and non-negotiable. When items are reduced for a promotion or sale, the new price is shown in red, with the previous price shown alongside in strikethrough.

04

All goods are sold on a first-come, first-served basis, and all sales are final.

05

Orders are cancelled automatically if payment isn’t made within 24 hours.

06

Prices shown do not include postage and packing. Delivery charges are added based on the service you choose, and will be confirmed in your order confirmation email.

07

Product photography may differ slightly from the actual item — we make every effort to display colors as accurately as possible, but final appearance also depends on your monitor’s color reproduction, which we can’t guarantee will match the delivered product.